How do I update my credit card information?

How to update your credit card info (via Web)


  1. Go to https://my.playbookapp.io/login and log in with your email address

  1. Enter the confirmation code sent to your email inbox

  1. Under the Payment Method section (Subscription section), select Update

  1. Enter your Credit card number, Expiry Date and CVV Code and select Update


How to update your credit card info (via the App)

  1. Log in to the Playbook app with your email - Select Sign in with email

  1. Enter the confirmation code sent to your email inbox

  1. On the Discover section of your app, navigate to the Profile tab

  1. Scroll down to the bottom of your screen and select Settings

  1. Under the Subscription section (Settings tab), select Manage

  1. On the Subscription tab, select Update Credit Card

  1. Enter your credit card information and select Update


NOTE:

The ZIP field refers to the Postal Code number for US-based users.

International users (outside of the US) can enter any 5 digits in the ZIP code field to update their credit card information.

If you bought your subscription using Apple Pay, you can update your card saved in your Wallet.

Still need help? Contact Us Contact Us