"Your user account does not have a subscription. Please login with the correct email or Facebook account"
IMPORTANT: It's crucial that you sign in with the same email address you used to purchase the subscription. Otherwise, the app won’t detect your subscription.
- Log out from the app.
- Sign in with the same email you used for the purchase.
- Avoid signing in with Facebook or Apple.
Note: Sign-in with Apple creates a separate user account as Apple provides an alias email instead of your real one.