Why was I charged before my 7-day free trial was over?
Sometimes you lose track of when you initiated the 7-day trial period, sometimes there are hiccups with billing from the App Store. This is extremely frustrating on our end too -- we actually have zero control over subscriptions as Apple (and Google) manages all payments & refunds for in-app purchases (recall you entered your Apple ID to purchase the subscription). Apple charges you if you don't cancel within the 7-day free trial period. With that said, you can easily request a refund:
To reverse the charges, first ensure the subscription is canceled: See our guide on how to cancel: https://www.playbookapp.io/cancel-subscription or Apple's guide: https://support.apple.com/en-us/ht202039 (Please be sure to do this otherwise Apple will continue to charge you).
If you run into any issues, please let us know and we'll assist you further.