How to contact Playbook Customer Support

We have several ways of contacting our customer support team.

  1. Contact us via email.

Please send us an email to, and a support representative will contact you as soon as possible.

  1. Contact us through the app.

Currently, we offer two ways of contact through the app:

  • Shake feedback feature - just shake your phone - once the mailbox window pops up - provide all details related to your issue and tap the Send button. A message will be automatically sent to, and our team will get back to you shortly!

  • Send a message through your profile section:
  1. Navigate to the Profile tab
  2. Select Support
  3. Select Ask
  4. Send message 

Please note: Once you hit the send button, your message will be automatically sent to

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