I paid for a subscription, why can't I access the workouts?

If you have an active subscription but are unable to access the workouts and are being asked to purchase a subscription, please try refreshing the subscription. 

To do this, please follow the steps below:

1. On your Profile page, select Settings

2. Under the Subscription section, tap Manage

4. Tap Refresh on the upper right-hand corner of the page

*Please make sure to login to the Playbook app using the email address linked with the purchase of your Playbook subscription. Otherwise, your subscription will show as ''Inactive''.

**If this does not resolve the issue, please contact the support team for more assistance by emailing support@playbookapp.io